Privacy Policy

1.1 Personal Information

We collect personal information when you create an account, upload content, or use our services:

• Name, email address, and profile information
• Payment information for creators (bank details, tax information)
• Billing information for brand subscriptions
• Communication preferences and contact details

1.2 Content Information

For creators uploading content:

• Video files and associated metadata
• Location data and tags for content
• Content descriptions and categorization
• Usage rights and licensing information

1.3 Usage Information

We automatically collect information about how you use our platform:

• Device information (browser, operating system, IP address)
• Usage patterns and feature interactions
• Search queries and content preferences
• Transaction history and licensing records

We use your information to:

• Provide and improve our marketplace services
• Process payments and manage subscriptions
• Match content with brand requirements
• Communicate about your account and transactions
• Ensure platform security and prevent fraud
• Analyze usage patterns to improve user experience
• Comply with legal obligations and resolve disputes

3.1 With Other Users

Your profile information and uploaded content (with your permission) may be visible to other platform users for marketplace functionality.

3.2 With Service Providers

We share information with trusted third-party service providers who help us operate our platform:

• Payment processors for transaction handling
• Cloud storage providers for content hosting
• Analytics services for platform improvement
• Customer support tools

3.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure payment processing through certified providers
• Regular backup and disaster recovery procedures

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a structured format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for optional data uses

To exercise these rights, contact us at privacy@reel.travel.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content recommendations
• Ensure platform security and prevent fraud

You can manage cookie preferences through your browser settings.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Content uploads: Until content is removed by creator
• Transaction records: 7 years for tax and legal compliance
• Usage analytics: Aggregated data retained indefinitely

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

We may update this privacy policy periodically. We will notify you of material changes by:

• Email notification to registered users
• Prominent notice on our platform
• Updated "Last modified" date at the top of this policy

For questions about this privacy policy or our data practices, contact us at: